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Here is What's New on Plattar

Our developer team continuously improves and expands the Plattar platform. In the past, we've communicated new features, changes or bug fixes directly with our clients and developer community. Now, we're making our releases more easily accessible by publishing our release notes. It's a great way to keep informed on recent updates and fixes. Tech nerds find more details in our Developer Documentation. And, our clients find direct help, guides and tips on help.plattar.com.

Release Notes: 30/06/2021

Additions

  • Staging server is now deployed with the new Rendering Engine (1+year worth of work) and ongoing an internal testing phase.
  • Staging server now hosts a new Reality Composer converter to automatically create face-tracked scenes that runs natively on Apple RealityKit.
  • Product Editor users are now able to set the environment map on a per-variation basis

Changes

  • No changes this time

Bug Fixes

  • No bugfixes this time

Release Notes: 13/06/2021

Additions

  • New QR-Code library that runs on the client side. This library is used internally by Plattar and can optionally be used externally for the same styling effects. See https://github.com/Plattar/plattar-qrcode for more information.

Changes

  • Current deployed engine will now send events if WebGL is not supported, useful for integrations
  • Tweaked the 8th wall raycaster functions to use recommended method from 8th wall

Bug Fixes

  • Fixed theme/UI not loading for 8th wall on Android Pixels

Release Notes: 30/05/2021

Additions

  • Configurator users will now be able to see the size/dimensions of their products

Changes

  • Added adaptable zooming to viewers. Viewer users will no longer be able to zoom inside objects

Bug Fixes

  • No bugfixes this time

Release Notes: 2/05/2021

Additions

  • Prototype GLTF Optimisation tool launched, initially for dev usage only as testing progresses

Changes

  • Upgraded THREE.js library for the currently deployed engine

Bug Fixes

  • Fixed a CMS bug where searching for products in media library didn’t work

Release Notes: 4/04/2021

Additions

  • Markerless users such as WebXR and 8th wall can now position content by dragging on it

Changes

  • Annotations on mobile will now display more clearly

Bug Fixes

  • No bugfixes this time

Release Notes: 21/03/2021

Additions

  • No additions this time

Changes

  • When annotations are closed with a camera attached, the camera will now return to the main camera

Bug Fixes

  • Fixed queue checking for automated file conversions that relies on AsyncJob structure
  • Fixed HubSpot CMS fields for signups

Release Notes: 09/03/2021

Additions

  • Launched the new Configurator UI for products with variations
  • Added functionality in the CMS that more clearly shows the current state of the USDZ file generation

Changes

  • Closing an annotation via the close button will return the camera back to the default position
  • Messaging is now improved for USDZ file conversions when models are GLB format 

Bug Fixes

  • Better display for the state of USDZ file conversions
  • Fixed progressive texture loading on Chrome browsers
  • Fixed a bug where USDZ files would fail to convert if GLTF materials had no name attached

Release Notes: 22/02/2021

Additions

  • GLTF Uploads on the Platform will now be automatically converted into USDZ. The CMS will report when conversion is finished.

Changes

  • Plattar API SDK now allows full server selection for API interfacing

Bug Fixes

  • Fixed Progressive Loading for Chrome (Embeds/Viewer)
  • USDZ Converter will now report a correct error when trying to convert an unsupported GLB format
  • Fixed a bug with GLTF models failing to convert to USDZ when materials do not contain a name
  • Fixed a TypeScript interface/definition bug with Plattar API SDK

Release Notes: 08/02/2021

Additions

  • Expanded monitoring services for Plattar servers to include the newly decoupled READ/WRITE servers and the Analytics servers.
  • Users can now view platform analytics without admin support.

Changes

Major work on Plattar Production Servers decoupling of READ/WRITE operations has been completed and deployed. With this change, heavy usage of the CMS will no longer slow down embeds/ar experiences.

Bug Fixes

  • Fixed a bug with analytics not working/viewing correctly. There was a 7 day black period where some analytics data failed to be reported. This has been fixed.
  • Fixed a bug where new apps on new deployed server infrastructure were not building correctly. Existing apps are not affected.
  • Fixed a bug on the server where gltf models would sometimes randomly fail to upload correctly leading to a problem with USDZ file conversion.

Release Notes: 25/01/2021

Additions

  • Mobile viewers can now view annotations fullscreen.
  • CMS users are now able to select a product variation in the published page.

Changes

  • CMS UI/UX change to make variation selection in the published tab more obvious.
  • Plattar API SDK now contains more features for proper server selection

Bug Fixes

  • Fixed a bug where .reality files would not work on IOS Chrome.
  • Fixed audio not working correctly for volumetric videos for IOS 14.
  • Fixed in-app audio issues with IOS 14.

Release Notes: 30/11/2020

Additions

  • Plattar has launched another open-source developer product called Context Messenger. Context Messenger allows defining and calling functions and variables across iframes. Visit https://github.com/Plattar/context-messenger for more information.
    Configurator users are now able to save and share their configured products on social media.
    Plattar CMS now supports the new Google Analytics changes.
    Viewer users are now able to select a transition side for the annotations.

Bug Fixes

  • Fixed a bug in the CMS that when saving a Scene Object the UI would become unsynced which required deselect and reselect to work again. This bug caused further changes to the Scene Object to not be applied.

Release Notes: 16/11/2020

Additions

Changes

  • Scene Duplication behaviour has changed. When duplicating scenes with products, the products will be referenced instead of copied

Bug Fixes

  • Android builds have upgraded from Java 9 to Java 11. This fixes the automated build issue for Android Apps
  • Scene-Viewer crash bug for certain configured GLTF models has been fixed (google)

Release Notes: 02/11/2020

Additions

  • 8th wall tracker now supports taking screenshots/photos of the augmentation using the photo button. Photos are saved in the standard photo path of the target device. This works for both IOS and Android.
  • WebSocket protocol for connecting multiple devices now supports a ping/pong message that can be used to check for an active connection and to ensure the connection does not close for inactivity.
  • Configurator users can now switch between the camera view and the scene view

Changes

  • The backend infrastructure for Staging has gone through an overhaul to ensure service availability is more resilient to unexpected server crashes. There should be no noticeable changes from the users point of view as all changes as backend related. This infrastructure is on staging only.
  • Configurator view has gone through a visual update.

Bug Fixes

  • Some bugs have been fixed in the WebSocket backend for multiplayer connectivity. The connection should be more resilient to unexpected network interruptions and network losses.

Release Notes: 13/05/2019

Additions

  • QR Code scanning is now available for Android/IOS apps for both Snap and Real-Time scanning.
    Upgraded Android to ARCore 1.9 which brings real-time marker tracking.
    Users will now be able to set onboarding scene/product instead of being presented with the default cube.
    API endpoints to generate QR Codes with logo/customizations.
    CardMap added behind cardmap feature on application page. Ready for release

Changes

  • All apps will now use https://appcenter.ms instead of Hockey-App. Hockey-App will be deprecated in November, our platform no longer uses it from this point onwards.
    Analytics Upgrade, GA is more useful now.
    Reduced API reliance on the new converter, there are fallbacks for marker generator now that will work if the converter server goes down.
    Image Markers being uploaded are now sanitized, disallowing images above 1024×1024 pixels and 1mb in size.

Bug Fixes

  • Trigger width/height was not being saved in the CMS.
    Unity3D GLTF converter will now convert multiple animations properly.

One platform for a 3D world.

Select outcome

  • Out-of-the-box templates
  • Build viewers viewers, configurators & more
  • Create ecommerce and field sales tools
  • Simple themes & branding wizards
  • Simple to customise to your look and feel

Curate content

  • Bring together your products
  • Import raw 3D content
  • Bulk upload and file translation
  • Leverage your existing 3D models
  • Drag and drop interface
  • Add product info, annotations and links

Enrich

  • Create products, components and variations
  • Create product configurators
  • Compose scenes & app actions
  • Set environments, light & mood
  • Add annotations, images and videos
  • Build custom viewers and AR apps

Publish & deploy

  • Publish AR Web to iOS, Android and older devices
  • Supports AR Quick Look and Android Model Viewer
  • Embed 3D viewers & configurators
  • Embed in Web with 1 line of code
  • Deployment to native apps to iOS & Android
  • Export photos, video and AR ad formats

Analyze & update

  • Update 3D assets and deploy in seconds
  • Track engagement and attribution
  • Analytics and logging or all interactions
  • Full Google Apps support
  • Simple to use and manage

Manage

  • Support multiple projects & user access
  • Centralised 3D asset management
  • Dashboards for all scenes and products
  • Role based permissions
  • Export files in GLTF and USDZ formats

3D & AR Touchpoints

At the heart of the Plattar Platform is our 3D CMS: The Experience Builder. One place to curate, manage and deploy all your 3D & AR assets. No coding skills needed.

AR Web Viewers

Reach more people, from the world’s leading mobile platforms. Be first to market with browser-based AR.

3D Viewers

View products from any angle directly from any website or mobile.

Virtual Showroom

Let your customers virtually walk through your store and browse, try out and buy your products.

3D Configurators

Personalization and customization so the customer can bring their touch on your products.

AR Apps

Rapidly create, customise and deploy your own Augmented Reality apps for iOS & Android. Stand-alone or in your own app with Plattar’s embeddable SDKs.

3D Photo & Video

Select any 3D product, rotate to the angle required and export out hi res images or video.